The Evergreen Surgery

020 8518 8746

Phone lines open at 8am

Patient Information

Here you can find out how to register at our practice and read other important information for patients.

You can find out more by clicking on the links.

Access to medical records

Your care records The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside ... [continue] Access to medical records

Complaints and compliments

Unfortunately we do sometimes get things wrong.  If you have a concern or complaint that you wish to raise please, feel free to speak to a member of  the reception ... [continue] Complaints and compliments

COVID-19 Information

The covid vaccination programme will shortly be underway in Redbridge. As the vaccination programme gets underway we will invite patients who are eligible to have the vaccine to book their ... [continue] COVID-19 Information

How to register

We have an open list and welcome requests for registration from patients living in or moving to the practice area. You can register by attending the surgery and collecting the ... [continue] How to register

Named GP

All patients at The Evergreen Surgery have a named, accountable doctor who is responsible for coordinating their care. Your named doctor will be allocated to you by the practice. You ... [continue] Named GP

Patient confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and ... [continue] Patient confidentiality

Patient rights and responsibilities

We aim to treat our patients courteously at all times and expect our patients to treat our staff in a similarly respectful way. It is your responsibility to keep your ... [continue] Patient rights and responsibilities

Practice boundary

Please use the map below to see if you live within our practice boundary. 

Privacy

Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act and GDPR law 2018. This means ensuring that your personal confidential data (PCD) is handled ... [continue] Privacy

Privacy policy

How The Evergreen uses your information to provide you with healthcare This practice keeps medical records confidential and complies with the General Data Protection Regulation. We hold your medical record ... [continue] Privacy policy

Updating your details

If you change name, address or telephone number, please let our receptionists know by calling or writing to us. Alternatively you can complete the online form below. If you move ... [continue] Updating your details

Useful contact numbers

Clinics Wanstead Place Clinic 020 8926 1450 Hospitals Whipps Cross 020 8539 5522 King George 020 8983 8000 Queen’s 0845 130 4204 Goodmayes 020 8590 6060 Holly House 0800 289 ... [continue] Useful contact numbers

Using this website

The medical information on this website, and on any sites linked to from this website, gives general advice only and SHOULD NOT be used as a substitute for the personal ... [continue] Using this website

Violent or abusive behaviour

We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop their ... [continue] Violent or abusive behaviour