🩺 Update on Our New Klinik Triage System Thank you to all our patients for your support as The Evergreen Surgery moved to the new Klinik triage system on 17 July. We know this has been a big change for patients, clinicians and staff, and we really appreciate your patience while we’ve settled into the…
News
Moving to a Total Triage system on 17th July 2025
Dear Patients, The Evergreen Surgery would like to share some exciting news with you. We will be moving to total triage system from 17th July 2025. This means that all patients wanting to book an appointment will first be asked a short set of questions. This will be done online by filling out a simple…
Important Update: Our eConsult is Changing to Klinik
From 16th June 2025, we will be moving to a new online triage system called Klinik. Klinik is a user-friendly platform designed to make it easier and quicker for you to get the care you need from our GP practice. You can use it to request medical advice, book appointments, renew prescriptions, or get help…
Heidi Health – Clinical AI
Heidi Health At The Evergreen Surgery, your care is our priority. To help us serve you better, we use Heidi, an AI-powered medical scribe that helps us document your consultations more efficiently. If you prefer not to have Heidi assist during your visit, simply let your clinician know. What is Heidi? Heidi Health transcribes conversations…
RSV vaccination
From 1 September 2024, those who turn 75 and those age 75 to 79 will be eligible for a free vaccine to protect them from respiratory syncytial virus (RSV). RSV is an infectious disease of the airways and lungs. RSV infection often causes symptoms similar to a cold, Will send out a message to all…
Private ADHD assessments
Due to long NHS waits we recognise that you may choose to have your ADHD assessment undertaken by a non NHS provider ie privately. As this is specialist work if you are then recommended medication please be aware that your GP will not be able to prescribe this medication via the NHS.
BMA collective action – general practice
As you will have seen in the news GP partners/contractors in England have voted overwhelmingly for action to maintain the safety of general practice for our patients. The Evergreen surgery is supporting this action to ensure we can provide a safe and effective service for our patients in the future so will be working inline…
Notifications and messaging
Patients will receive notifications and messages from the NHS App as their primary communication channel, notifying them of any changes or actions they need to take in their healthcare journey. This includes notifications about changes or reminders about their hospital appointments, documents, or questionnaires (for example cancelled or upcoming appointment or incomplete questionnaire), and broadcast…
Self help for common musculoskeletal conditions
Our local health team has commissioned a digital self-management app for all common musculoskeletal (MSK) conditions called getUBetter which is free for you to use.
MMR immunisation campaign due to rising cases of measles in London
Due to a rise in the number of measles case in London NHS England are currently sending out information to the parents of 6-11 year olds in case they are not fully vaccinated – 2 immunisations of MMR. You can check on the red book or via the NHS app ( if you have linked…