The Evergreen Surgery

Phone lines open at 8am

Who should I see?

We try to keep our GP appointments for patients with more serious health problems.

Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse, clinical pharmacist, first response physiotherapist, social prescriber might be appropriate. They can help you with a wide range of medical problems.

Consider for non urgent issues submitting a online request using econsult ( see home page ) which the surgery will respond to within 24 working hours.


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Self care

Our receptionists can help you decide which is the right person for you to see.


Our local health team has commissioned a digital self-management app for all common musculoskeletal (MSK) conditions called getUBetter which is free for you to use.   You can learn more about the app through the video here.

You can access it via the link below

getUBetter – Request Access

If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.

Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.

Your pharmacist can help too

Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.

They can now help with 7 common conditions:

  1. Sinusitis – over 12 years
  2. Sore throat – over 5 years
  3. Ear ache – age 1yr to 17
  4. Insect bites – over 1 yr
  5. Impetigo over 1 year
  6. Shingles – adult
  7. Urinary tract infection – women  16- 64

Don’t wait for a GP appointment for coughs, colds, aches and pains. Just give your local pharmacy a call or drop in – there’s no need to make an appointment.

Your pharmacists can also help you decide if you need to see a doctor or nurse.

Click here for more information about how pharmacies can help you.

NHS 111

111 is the free NHS non-emergency number.

You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.

Before calling go to NHS 111 online.

Call 111 if:

  • you need medical help fast but it’s not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don’t know who to call or you don’t have a GP to call
  • you need health information or reassurance about what to do next

Click here for more information about how NHS 111 can help you.


A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”

If not, please consider using other local health services before you visit A&E.

COVID Passport

The surgery does not issue COVID vaccination passports. These can be accessed by using your NHS app or ringing 119

Date published: 17th February, 2017
Date last updated: 19th February, 2024