The Evergreen Surgery

020 8518 8746

Phone lines open at 8am

Why are GP Practices still working differently?

Why are GP Practices still working differently?
If the Pandemic is over why aren’t GP practices open?
The pandemic is not over. GP practices worked hard to provide a service throughout lockdown and continue to do so. To protect everyone, we must maintain safe infection control and minimise unnecessary physical contact.
How are practices working now?
All appointments are being triaged. This helps keep you safe and makes sure the people with the greatest need are seen first. We will see everyone in person who needs to be seen that way.
Why do receptionists ask personal questions?
GP reception staff are a vital part of the health care team and ask questions to direct you to the best support. They are skilled in assisting with triage and treat all information confidentially.
What about emergencies
Always dial 999 in a life-threatening emergency. If you need help with minor injuries at any time or urgent care when your GP practice or community pharmacy is closed visit 111.nhs.uk