Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- using your NHS account (through the NHS website or in the NHS App)
- using the GP online system: Patient Access
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- bring the paper form to the surgery, when we are open
- post the paper form to the surgery address.
We are only able to take phone prescription requests if you are housebound.
Prescription request form for items not on repeat
Complete an online form if you find that medication is not showing on the NHS app / Patient Access
Collecting your prescription
You can usually collect your prescription from the pharmacy 3 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- on the app or website where you order repeat prescriptions
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- use your NHS account (through the NHS website or in the NHS App)
- use your Patient Access account (on the Patient Access website)
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
Find out more about prescription charges (nhs.uk).
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They may also be able to offer treatment and prescription medicine for some conditions, without you needing to see a GP. This service is known as Pharmacy First. Find out more about the Pharmacy First service.
They can also advise on medicine that you can buy without a prescription.
The practice will signpost patients to use the Pharmacy First service for minor conditions.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.